Samsung S24 Ultra software update to fix camera bug: Digital Photography Review

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March 22, 2024

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Samsung is working on a fix for an issue affecting photographers who take pictures using its flagship smartphone.

Since its launch in January, users have complained of a bug on the Samsung S24 Ultra that results in dark or underexposed photos under particular conditions. According to Samsung, which acknowledged the problem and an upcoming fix in a recent post on its community forum, the bug occurs if users lock the auto exposure at specific zoom magnifications (1.6~1.9x, 4.6~9.9x) in the camera app. Fortunately, it’s not a hardware issue, and Samsung says it can be fixed through a software update.

Samsung has advised users to “update your phone to the latest software in the event of a software update pop-up.” The company is yet to confirm when exactly users can expect the update.

The Samsung S24 Ultra has a list price of $1,299.99 and comes with three rear cameras that provide 3x and 5x optical reach.

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